Business Development Executive

Summary

Xcova — the offshore legal services arm supporting Smart Legal, a Central London law firm providing premium conveyancing services across England and Wales — was established in 2008 to provide offshore legal services, specialising in conveyancing, to Smart Legal. Xcova is now expanding its Business Development operations in India and Sri Lanka and is looking to recruit an experienced Business Development Executive to support Smart Legal's continued growth.

• Minimum 5 years' experience
• Work-from-home option
• UK working hours: 8.30am to 5.30pm

Working from home

This role offers the opportunity to work from home during UK working hours. However, if performance, communication, or productivity falls below the required standard, you may be required to work from the office.

Role overview

The Business Development Executive will be responsible for identifying, contacting, and engaging potential B2B referral partners, including estate agents and mortgage brokers based in England and Wales.

The successful candidate will be expected to build rapport, present Smart Legal's conveyancing services professionally, and secure referral relationships that generate new client leads and cases for the firm.

This role requires confidence, resilience, excellent spoken English, strong communication skills, and the ability to convert conversations into genuine business opportunities. You will work UK hours and report directly to the Head of Business Development.

Qualifications and experience

The successful candidate must have:

• Minimum 5 years' experience in a sales or business development role
• Proven track record of meeting or exceeding sales targets
• Excellent spoken English and strong communication skills
• Confidence, persuasion, and the ability to build rapport quickly
• Strong organisational skills
• Experience working with CRM systems
• Ability to work UK working hours
• Energetic, personable, and self-driven approach
• Empathic and professional communication style
• Good knowledge of personal development and sales literature

Key responsibilities

Lead generation and cold calling

• Conduct high-volume B2B cold calling to estate agents and mortgage brokers
• Introduce Smart Legal's premium conveyancing services and value proposition
• Identify decision-makers and secure appointments for follow-up meetings or presentations
• Generate new referral opportunities and business leads

Relationship building

• Build rapport quickly using professional communication and active listening
• Understand the needs of potential referral partners
• Tailor the pitch according to the partner's business, client base, and priorities
• Maintain long-term relationships to encourage consistent referrals

Conversion and sales performance

• Achieve weekly and monthly targets for calls made, appointments booked, and referrers onboarded
• Follow a structured script while adapting tone and approach to different personalities
• Track objections and handle them professionally
• Convert referral opportunities into live conveyancing cases

Pipeline and CRM management

• Update the CRM daily with accurate notes, statuses, and follow-up reminders
• Maintain a clear pipeline of warm and potential referrers
• Follow up consistently with prospects and referral partners
• Work closely with the Business Development team to support outreach and growth initiatives

Market knowledge and competitor awareness

• Develop an understanding of the conveyancing process and key industry pain points
• Stay aware of competitor pricing, service standards, and referral arrangements
• Position Smart Legal effectively as a premium conveyancing provider
• Provide insights on emerging opportunities and untapped geographic areas

Training on Smart Legal's services, conveyancing processes, and referral proposition will be provided.

You must have your own

• Fast broadband connection
• Laptop or PC
• Dual screens
• Noise-cancelling headphones
• Smartphone
• Quiet workspace or home office